Term & Condition

Web User Guide

- When accessing our website, users must be at least 18 years old or access under the supervision of a parent or legal guardian.

- We grant a license to use so that you can shop on the web within the set terms and conditions of use.

- It is strictly forbidden to use any part of this website for commercial purposes or on behalf of any third party without our written permission. If we violate any of these, we will cancel your license without notice.

- This website is only used to provide product information, we are not the manufacturer, so the comments displayed on the web are the personal opinions of customers, not ours.

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Privacy Policy

- Our website takes information security seriously and uses best practices to protect your information and payments. Your information during the payment process will be encrypted for safety. Once you complete the ordering process, you will exit safe mode.

- You must not use any program, tool or other form to interfere with the system or change the data structure. The website also strictly prohibits the distribution, dissemination or promotion of any activities aimed at interfering, destroying or infiltrating the system's data. Violating individuals or organizations will be deprived of all rights and will be prosecuted before the law if necessary.

Accept order and price

- We reserve the right to refuse or cancel your order for any reason at any time. We may ask for more phone numbers and addresses before accepting orders.

- We are committed to providing the most accurate price information to consumers. However, sometimes errors still occur, for example, when the product price is not displayed correctly on the website or the price is wrong, we will contact you for instructions or order cancellation on a case-by-case basis. that's for you. We also reserve the right to refuse or cancel any order whether or not it has been confirmed or paid.

 

Change, cancel transactions at the website

In any case, the customer has the right to terminate the transaction if the following measures have been taken:

- Return goods that have been received but have not been used or enjoyed any benefits from such goods (according to the provisions of the return policy).

 

ITEMS THAT CAN NOT BE RETURNED INCLUDE

• Software

• Items returned in a different condition than they were delivered (missing contents, accessories, documentation, and/or damaged packaging) 

• Items that are considered for “personal use” (headphones, in-ear monitors, instrument mouthpieces, harmonicas, etc.) 

• Special Orders 

• Discontinued products 

• Close-out sales. 

We strongly recommend that you check your order after receiving it to be sure that it is in proper working order.

Please contact us at the email or phone number below with your order number and a description of the issue at hand for a Return Merchandise Authorization. MTAcomputing will not be held responsible for returns or shipments sent without an RMA number or MTAcomputing shipping label.

 

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